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Certification Program

NAID® Certification Program
for Information Destruction Operations

The NAID Certification Program is offered on a voluntary basis to all NAID member companies providing information destruction services. Through the program, NAID members may seek certification audits for Mobile and/or Plant-based operations in paper or printed media, micro media and/or computer hard drive destruction. The NAID Certification Program establishes standards for a secure destruction process including such areas as operational security, employee hiring and screening, the destruction process, responsible disposal and insurance.

New applicants are required to submit the most current Certification Application and associated fees to NAID Headquarters. Once the application is determined to be complete, an auditor is assigned to the location to perform the initial audit. To maintain Certification, the most current Certification Application and associated fees must be submitted to NAID Headquarters on an annual basis. Recertification audits are conducted every other year and must be successful in order for Certification to remain active.

All audits are performed by security professionals who have earned the Certified Protection Professional (CPP) accreditation. The CPP accreditation is issued by the American Society for Industrial Security.

When a NAID Member has had a successful audit, they are issued a certificate, showing their company name, type of operations and the specific media destruction performed at their location. The NAID Member is also listed on the NAID website as certified.

Under the above program, the certification application and associated fees cover only individual locations. If a NAID member operates in multiple locations, each location must pass the audit to be certified. NAID members who receive certification must specify the location certified in company literature when referencing the NAID Certification Program.

Certification Application and Scheduled Audit Process

The following is the process that is adhered to by NAID Headquarters in order for a NAID member to obtain Certification status:

  1. A NAID Member applies for NAID Certification by submitting a completed Certification Application to NAID Headquarters. This includes the Additional Required Materials requested on page 2, as well as the application fee.
  2. NAID Headquarters assigns and forwards a copy of the application to the regional auditor.
  3. The auditor contacts the applicant to schedule the audit appointment.
  4. The auditor then completes and faxes the "Audit Confidentiality Agreement," verifying the date and time of the audit, to the applicant and NAID Headquarters.
  5. The audit will take place as scheduled. At the end of the audit process, the auditor will report his/her findings on the Auditor Report form to NAID Headquarters, which is then forwarded to the Certification Review Board.
  6. After reviewing the auditor's findings and recommendation, the Certification Review Board will approve, deny or request further information/action on the applicant's Certification. NAID Headquarters will notify the NAID member of the results. If the audit has been approved, NAID Headquarters will provide the NAID member with appropriate Certification documentation, including posting successful Certification on the NAID website www.naidonline.org.

Certification Review Board

The Certification Review Board, which is composed of several NAID member representatives and outside professionals in security and records management, will make final outcome decisions on all audits (scheduled and unannounced). This includes review of any special considerations requested by the applicant prior to the audit, as well as requests for any additional information, corrections or further action before, during or after the Certification application and audit process.

Unannounced Audits

As an integral part of the Certification Program, Unannounced Audits will be randomly chosen by NAID's Certified Public Accountant and conducted for approximately 50%* of all Certified single-locations annually. Auditors will have full latitude to check any and all criteria of the Certification Program, but will focus on security measures and observable operations that occur on a daily basis at the member's site. Any problems or issues found during an Unannounced Audit will be referred to the Certification Review Board for review. The Certification Review Board may require necessary actions take place by the member to rectify problems immediately and can revoke their Certification Status during that period.

*25% of all locations of companies participating in the Multi-Location Program (see below) or the Certification of Sanitization Program will be chosen for a random unannounced audit each year.

Multiple Locations/Corporate Program

Companies with three or more locations may utilize this program by contacting NAID Headquarters at 602-788-6243 x 206 or certification@naidonline.org.

Certification of Sanitization Program

Companies that perform hard drive wiping/sanitization services may be Certified by NAID. There is a separate application and audit schedule that differs from the above as follows:

  1. Recertification audits occur annually.
  2. Unannounced audits are conducted for approximately 25% of all locations Certified for wiping/sanitization.

The NAID Certification Program is copyrighted by the National Association for Information Destruction, Inc. The AAA Certification Logo is trademarked by the United States Patent and Trademark Office.

View the current list of NAID Certified Operations.

Certification Program Overview

Definitions of Certification Program Terms

Certification Program Information & Application - US & Canada

Certification Application - Español

Certification Application - Deutsch

Certification Program Information & Application - International
(Outside of US & Canada)

Certification of Hard Drive Sanitization Packet

Contact us for certification questions at certification@naidonline.org.